heroBG-tech-summit

NOVEMBER 12, 2025
DEVOS PLACE, GRAND RAPIDS, MICHIGAN

2025 C3 Tech Summit

Explore Cyber, Customer Experience, And AI

Online registration is now closed, Same day in-person registration is still available at Devos Place.

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What Is The C3 Tech Summit?

The C3 Tech Summit brings experts in Cyber, Customer Experience, and AI, together with incredible keynote speakers, presentations, and vendor demos. But don't take our word for it, watch the video from attendees of the Summit!

*All registrations subject to C3's approval.

Speakers

More speakers being announced regularly, check back for updates!

Main Stage
Breakout Session
Panel

2025 Agenda

Guest Speakers
Cybersecurity & Risk
Innovation & Infrastructure
Executive Leadership
Keynote Session
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
6:00 PM
7:00 PM
Main Floor
Doors Open
1:45-2:15 PM
Welcome Reception
4:00-7:00 PM
Grand Gallery E
Motor City ISSA Meeting: The Power of ...
2:00-4:00 PM
Grand Gallery F
HIMSS Michigan Meeting: Connecting ...
2:00-4:00 PM
Mainstage Ballroom A&B
Inside the President's Bunker: A Crisis ...
5:30-6:30 PM
Off-Site
Kickoff Dinner
7:00-9:00 PM
Cybersecurity & Risk
Executive Leadership
Innovation & Infrastructure
Customer Experience (CX)
8:00 AM
9:00 AM
10:00 AM
11:00 AM
12:00 PM
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
Main Floor
Event Check In & Breakfast
8:00-9:30 AM
Lunch
12:00-1:00 PM
Networking Reception
5:30-6:30 PM
Mainstage Ballroom A&B
Cyber at Dawn: Breakfast with the FBI
8:15-8:45 AM
C3 Intro & Overview
9:00-9:20 AM
C360 Spotlight
9:20-9:30 AM
The Imminent Future of Technology, ...
9:30-10:15 AM
Spotlight: Unlocking the Human Connection
11:10-11:25 AM
Community Partner Spotlight
11:25-11:30 AM
Panel: Igniting Leadership: Courage, ...
11:30-12:00 PM
Crisis Leadership Workshop Sponsored by ...
1:00-2:00 PM
Rethinking How Elite Teams Function with ...
4:25-5:30 PM
Grand Gallery A & B
Panel: Smart Experience: Where AI Meets the ...
10:30-11:00 AM
Panel: The Cyber Balance: Agility, Risk, and ...
2:10-2:40 PM
Panel: The Future of Secure Networking: Zero ...
2:50-3:20 PM
Panel: The MSP Equation: Flexibility, ...
3:30-4:00 PM
Grand Gallery C & D
Panel: Securing the Flow: Architecting ...
10:30-11:00 AM
Panel: CX in Motion: Delivering Results ...
2:10-2:40 PM
Panel: From Pilot to Platform: ...
2:50-3:20 PM
Reimagining the Contact Center Experience ...
3:30-4:00 PM
Grand Gallery E
Beyond the Bot in Modern Contact Center
10:30-11:00 AM
Building Cloud Resilience Without Complexity
1:15-1:45 PM
The Next Era of Connectivity for the ...
2:10-2:40 PM
Unlocking the Future of CX: RDI & C3’s ...
2:50-3:20 PM
The Cato Playbook for Cyber Resilience
3:30-4:00 PM
Grand Gallery F
How Quiq Creates Seamless Customer Journeys ...
10:30-11:00 AM
From Insight to Impact: Guiding Healthcare ...
1:15-1:45 PM
Beyond Detection: Building a Modern Defense ...
2:10-2:40 PM
C360 Demo
2:50-3:20 PM
C360 Demo
3:30-4:00 PM
River Overlook: A
When Cyber Meets Infrastructure: The Fight ...
10:30-11:00 AM

Sessions

All
Cybersecurity & Risk
Customer Experience (CX)
Executive Leadership
Innovation & Infrastructure

Frequently Asked Questions

How Much Does it Cost to Attend?

The C3 Tech Summit is free to register and attend*! We are supported by our sponsors, allowing us to provide our attendees with a VIP experience at no cost. The Summit was designed to build relationships, provide substantial learning opportunities, introduce you to new technologies/vendors, and get you out of the office to enjoy the day.

*Registrations are subject to approval from the C3 Team before you are confirmed to attend.

Who Should Attend the C3 Tech Summit?
There is not a "one-size fits all" job title as an attendee of the summit, but a general idea of the caliber of attendees would be one of the following titles:
  • CIO
  • CISO
  • CTO
  • VP/Director of Cybersecurity
  • VP/Director of Operations
  • VP/Director of Technology & Information Systems
  • VP/Director of Technical Services
  • IT Manager
  • Company IT Specialist
  • Contact Center Manager

You should attend if you work in or with Technology and want to know the cutting-edge of technology!

 

What is the C3 Tech Summit?

The C3 Tech Summit is a mix of networking, breakout sessions, and exclusive meetings. Featuring 30+ sessions, over 30 speakers (including conversations with customers to hear their story), and 60+ sponsors with booths to hear the latest technology available in the marketplace.

Sessions are focused on content and not sales pitches. We're focused on providing information, not a purchase.

Is lodging available for out-of-town attendees?
You can use the code BM3 on Marriott.com to get a discounted rate at any of the Marriott properties in downtown Grand Rapids who have availability. 
 

We recommend checking in on Tuesday, November 11, and checking out on Thursday, November 13.

Where Do I Park?

DeVos Place has parking conveniently located under the convention center. Access to the parking lot is on Michigan Street and Lyon Street*. Please note you cannot access the underground parking garage if you are heading West on Michigan Street. No left hand turns are permitted due to a semi-permanent concrete berm installed for a new crosswalk.

Additional parking may be available in the City-County Building on Monroe Avenue (across from DeVos Place) or several other parking structures within walking distance.

How do I register for Sessions?

We have an exclusive app this year! It is available in both the Google Play Store and the Apple App Store. Simply search "C3 Tech Summit" and you will see our logo and can download the app.

In order to access the app, you will need to use the same email address that you used when registering for the summit.

When is the last day to register?

You can register for the summit the same day! We will close online registrations the week of the summit, but you will be able to register for the summit on the same day at the registration desk at Devos Place!

What is the Dress Code?

The recommended dress for the event is Business Casual to Business Formal. There will be exclusive meetings and meeting rooms available to you while you attend, and these rooms can get cold, so we recommend dressing in layers.

Will recordings be available after the event?

Yes! We will be recording the sessions and you will be able to review all your favorites within 30 days of the event. If you have a specific session you would like to review, please include that in your post-event survey and we will be sure to send it directly to you!