Michael Hartsog

VP of Strategic Alliances

Michael Hartsog leads the global alliances organization at Quiq, where he develops and manages partnerships with channel partners and resellers worldwide. Before establishing Quiq’s channel program, he served as Director of Sales, guiding the company’s early growth through direct sales leadership.

With deep expertise in customer experience and contact center software, Michael has also led Customer Success and Account Management at Quiq, helping scale the business while working with leading brands across retail, hospitality, consumer services, and financial services. His career reflects a consistent focus on building strong partnerships and delivering exceptional customer outcomes.

Panel Details

Customer expectations have never been higher and neither have the stakes for getting CX right. In this fireside chat, Michael Hartsog of Quiq joins a client leader to showcase how Agentic AI is reshaping customer journeys, cutting friction, and creating authentic engagement at scale. Executives will walk away with practical insight into building the business case for AI, knowing where automation adds value (and where humans matter most), and the real results leading brands are already seeing.

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