heroBG-tech-summit

NOVEMBER 12, 2025
DEVOS PLACE, GRAND RAPIDS, MICHIGAN

2025 C3 Tech Summit

Explore Cyber, Customer Experience, And AI

Summit Experience Speakers Agenda Sessions Sponsors

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What Is The C3 Tech Summit?

The C3 Tech Summit brings experts in Cyber, Customer Experience, and AI, together with incredible keynote speakers, presentations, and vendor demos. But don't take our word for it, watch the video from attendees of the Summit!

*All registrations subject to C3's approval.

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Speakers

More speakers being announced regularly, check back for updates!

Main Stage

IT/Security

Robert J Darling

Bob is the author of 24 Hours Inside the President’s Bunker, 9/11/01: The White House. He is the President and CEO of Flash Emergency Management, a crisis leadership training and technology company located in Stafford, Virginia.

General Stan McChrystal

A one-of-a-kind commander with a new perspective on organizational dynamic, General Stan McChrystal is known for helping elite teams tap into the potential of their people to better compete in a complex and interconnected world.

Dr. Paul Isley

Dr. Paul Isely is the Associate Dean and Professor of Economics for the Seidman College of Business at Grand Valley State University, which he joined in 1995 after earning his Ph.D. in Economics from Purdue University.

Chris Ichelson

CEO and Founder of 360 SOC (www.360SOC.com). 360 SOC was founded in 2015 and is an Award Winning Cybersecurity Company. We offer services focused around cybersecurity and cybersecurity management. We specialize in Managed Detection and Response,

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Tentative Agenda

Tuesday Nov 11:

4:00pm Launch Party Begins

5:30pm Robert J Darling Keynote

Wednesday Nov 12:

8:00am Breakfast

9:00am C3 Intro & Overview

9:20am Opening Keynote Session

10:30am Breakout & Networking Sessions

11:15am Community Partner Spotlight

11:25am Executive Panel

12:00pm Lunch

1:00pm Breakout & Networking Sessions

1:45pm Executive Panel

2:30pm Breakout & Networking Sessions

4:30pm Closing Keynote Session

5:30pm Networking Reception

Sessions

All

Secure Network Services

Cyber Security

MSP

AI

CX

The MSP Equation: Flexibility, Coverage, and Control

MSPs are playing a more strategic role than ever before. But not all MSPs are built for what’s next.

Securing the Flow: Architecting Resilience Through SASE, SD-WAN, and ZTNA

As remote work, cloud adoption, and threat complexity collide, organizations are rethinking the architecture of their networks from the ground up.

The Cyber Balance: Agility, Risk, and the New Security Mandate

From platform consolidation and automation to zero trust and AI-assisted defense, this conversation will examine what it really takes to build resilience in 2025 and beyond.

From Pilot to Platform: Operationalizing AI Across the Enterprise

In this session, executives will share how they’re embedding AI into business workflows, measuring impact, and building strategies that scale responsibly.

Smart Experience: Where AI Meets the New CX

Customer expectations have never been higher and generative AI is opening new doors for how we engage, support, and retain them.

CX in Motion: Delivering Results Through Execution, Integration & Alignment

Through real-world stories, this panel will explore some of the friction points that derail CX transformation

Securing the Flow: Architecting Resilience Through SASE, SD-WAN, and ZTNA

As remote work, cloud adoption, and threat complexity collide, organizations are rethinking the architecture of their networks from the ground up.

The Cyber Balance: Agility, Risk, and the New Security Mandate

From platform consolidation and automation to zero trust and AI-assisted defense, this conversation will examine what it really takes to build resilience in 2025 and beyond.

The MSP Equation: Flexibility, Coverage, and Control

MSPs are playing a more strategic role than ever before. But not all MSPs are built for what’s next.

Smart Experience: Where AI Meets the New CX

Customer expectations have never been higher and generative AI is opening new doors for how we engage, support, and retain them.

From Pilot to Platform: Operationalizing AI Across the Enterprise

In this session, executives will share how they’re embedding AI into business workflows, measuring impact, and building strategies that scale responsibly.

CX in Motion: Delivering Results Through Execution, Integration & Alignment

Through real-world stories, this panel will explore some of the friction points that derail CX transformation

Headline Sponsors

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Event Partner

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Glia WHite

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Ad Sponsor

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