Kristen Picciano

Senior Account Executive

Kristen is passionate about driving business growth and empowering companies to deliver exceptional customer experiences! As a Sales Professional at Genesys, she thrives on helping organizations leverage innovative solutions to transform their customer engagement strategies. With a deep understanding of the evolving landscape of customer experience and a knack for identifying tailored solutions, she is committed to delivering results that exceed expectations.

Session Details

Discover more about Kristen Picciano’s breakout session, Unlocking the Future of CX: RDI & C3’s AI-Driven Transformation, at the C3 Tech Summit. As a Sales Professional at Genesys, Kristen helps organizations harness AI-powered cloud solutions to transform customer engagement and elevate experience at every touchpoint. In this fireside chat, she’ll join RDI to share how the company replaced legacy systems with an AI-driven Genesys Cloud platform, streamlining operations, boosting agent productivity, and redefining customer interactions.

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