Danielle is a partner enablement leader with over 15 years of experience across sales, operations, and customer success. At NiCE, she helps drive alignment with integration partners and strengthen collaboration across the partner ecosystem. She’s based in New Jersey with her husband and two daughters.
Discover more about Danielle Bertin's panel, Smart Experience: Where AI Meets the New CX, at the C3 Tech Summit. With customer expectations at an all-time high, this conversation dives into how leaders are embedding generative AI into CX strategies to enhance, not replace, human touchpoints. Expect candid insights on what’s working, what’s stalling, and how AI can move from hype to real business value.
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