Welcoming & Opening Remarks

Sol Rashidi

Cut through the AI noise and get a reality check from one of the industry's most respected voices. Sol Rashidi brings real-world experience, hard-earned lessons, and practical guidance for leaders navigating the opportunities and challenges of AI transformation.

Crisis Leadership Keynote

Economist Keynote

From market shifts to emerging opportunities, today's economic landscape is changing fast. Join Dr. Paul Isely and Matthew Toth as they break down the trends every business leader should be watching and how to prepare for what's next.

360SOC Spotlight

As cyber threats become faster, more sophisticated, and increasingly automated, modern enterprises need a Security Operations Center (SOC) that can operate at machine speed. AI-driven SOCs combine real-time threat detection, intelligent SIEM visibility, and automated response capabilities to identify and neutralize threats before they impact the business.

Cato Spotlight

Explore how cloud growth, remote work, distributed infrastructure, and AI operations are widening enterprise visibility gaps and increasing operational risk.

Sanas Spotlight

In a world of rising customer expectations, clarity matters more than ever. Learn how organizations are using real-time voice enhancement to improve customer satisfaction, boost employee confidence, and strengthen engagement at scale.

Sinch Spotlight Session

Explore how AI-powered messaging, voice, and RCS are changing customer expectations and reshaping enterprise customer engagement.

Zoom Breakout Session

Genesys Breakout Session

Five9 Breakout

This session explores how organizations are using real-time operational insight, interaction intelligence, and adaptive service models to improve responsiveness and keep customer engagement moving without creating more operational strain behind the scenes.

Authenticx Breakout Session

What if your next operational risk is already hiding in a patient conversation? Join this session to see how healthcare leaders are transforming patient interactions into real-time intelligence that drives better experiences, stronger retention, and smarter decisions.

IT Panel

SNS Panel

As networking, security, cloud, and operations continue to converge, many organizations are rethinking what should remain in-house and what should be managed through a partner. Cloud adoption, distributed workforces, AI, and growing security requirements are changing how organizations design, operate, and manage their networks. This panel explores how IT leaders are adapting network operating models to keep pace with changing business demands.

 

 

Infrastructure Panel

AI is changing the game, and enterprise infrastructure is feeling the pressure. Hear how technology leaders are navigating rising complexity, modernizing critical environments, and building the foundation needed to support what's next.

CX Technology & Engagement Panel

The lines between voice, messaging, video, and AI are disappearing. Hear how customer experience leaders are adapting to rising expectations, embracing smarter communication strategies, and building engagement experiences designed for what's next.

Cybersecurity Panel

AI, cloud expansion, and growing attack surfaces are reshaping cybersecurity. Join this candid discussion on the challenges security teams face today and the strategies helping them stay resilient and effective.

The Future of Conversational AI

The future of customer engagement is conversational, intelligent, and always on. Discover what separates successful AI-powered experiences from the ones customers abandon, and where enterprise engagement is headed next.

Mutually Human Breakout Session 1

This session explores what a truly AI-ready data foundation requires: trustworthy data through master data management, meaningful structure through ontology so AI can reason over it reliably, and the team and plan needed to sustain it over time.

Mutually Human Breakout Session 2

This session introduces AnthmAI, an AI platform that acts as a centralized control plane, connecting enterprise knowledge, enforcing governance, and enabling AI capabilities to scale safely across an organization's teams.

AI & Rural Health: Bridging the Gap

At the C3 Tech Summit, HIMSS Michigan will explore how AI is helping address real challenges in rural and underserved healthcare communities.

ISSA Keynote & Panel

Hosted by Motor City ISSA, this keynote and panel explores how organizations can build stronger cyber resilience through continuous improvement, adaptive leadership, and stronger teams. 

Insider Threats in Focus: Insights and Q&A with the FBI

A presentation followed by Q&A gives technology and business leaders time to explore the topic, hear the FBI’s perspective and consider its relevance to their own organizations.

FBI Threat Briefing: The Current Risk Landscape

Start the morning with an FBI perspective on the current threat landscape. Special Agent Bryan Drake, Private Sector Coordinator for the FBI Detroit Division, will present the FBI’s FY26 Annual Threat Briefing. This focused, 30-minute session gives technology and business leaders context to bring into their organizations’ risk discussions.

Sol Rashidi

On the main stage, Sol Rashidi brings firsthand experience from the front lines of AI and data transformation, giving leaders a rare look at what’s working, what’s not, and what’s coming next.

Matthew Toth

Discover more about Matthew Toth as he opens the C3 Tech Summit and guides the conversations that bring clarity to the challenges leaders face.

Robert Darling

Get to know Robert Darling as he returns by popular demand to share his powerful perspectivce on leadership.

Dr. Paul Isely

Get perspective from Dr. Paul Isely as he returns for his third year to unpack the economic trends leaders should be watching.

Chris Ichelson

Founder and CEO of 360SOC

Speaker for Supplier Spotlight

Aaron Kamphuis

VP of Alliance and Channels at Ascend Technologies.

Panelist for Why IT Teams are Rethinking Operations, Ownership, and Support Models.

Chris Nyhuis

CEO of Vigilant

Panelist for Why IT Teams are Rethinking Operations, Ownership, and Support Models.

Brent Baker

Advisory Principal at CBTS

Panelist for Why IT Teams are Rethinking Operations, Ownership, and Support Models.

Matt Lojkovic

Director of Sales at Meter. 

Panelist for 'Is Enterprise Infrastructure Ready for What's Next?'

Mike McHenry

Principal Technologist for Lightedge

Panelist for 'Is Enterprise Infrastructure Ready for What's Next?'

Eric Dominguez

Director of Channel for Summit

Panelist for 'Is Enterprise Infrastructure Ready for What's Next?'

Alexa Palermo

Channel Manager for Vonage

Panelist for 'How Leading Enterprises leverage Omnichannel and AI-Powered Solutions for Success'

Andy Watson

CX Transformation Practice Leader at RingCentral

Panelist for 'How Leading Enterprises leverage Omnichannel and AI-Powered Solutions for Success'

Jeff Moss

Channel Solutions Engineer at Sangoma

Panelist for 'How Leading Enterprises leverage Omnichannel and AI-Powered Solutions for Success'

Joe Apuzzo

Director of Security Solutions Engineering at Command Link

Panelist for 'The Operational Challenges Facing Modern Security Teams'

John Nowotny

Director & Principal Sales Engineer at Exabeam

Panelist for 'The Operational Challenges Facing Modern Security Teams'

Mandi Jarmin

Head of Channel Sales & Partnerships at Regal

Panelist for 'Why Customers are Losing Patience with Bad AI Experiences'

Jamall Savwoir

Channel Solutions Consultant at PolyAI

Panelist for 'Why Customers are Losing Patience with Bad AI Experiences'

Maxi Goldberg

Director of Strategic Alliances at Boost.AI

Panelist for 'Why Customers are Losing Patience with Bad AI Experiences'

Mitch Anderson - Panelist

Area VP of Health Systems at Assort Health will be sharing his insights as a panelist for the HIMSS Breakout session.

Winston Esposito - Panelist

Winston Esposito will be sharing his insights as a panelist for the HIMSS Breakout session.

Chris Bailey - Panelist

Chris Bailey will be sharing his insights as a panelist for the HIMSS Breakout session.

Jeff Babe - HIMMs

Jeff Babe, chapter president of HIMSS will be sharing his insights as a panelist for the HIMSS Breakout session.

Brian Tol - Speaker

Brian is the CTO at Mutually Human, a data engineering consultancy in Grand Rapids, Michigan.

Ben Jacques - Speaker

Ben Jacques is Director of AI Strategy at Mutually Human, where he builds AI systems that make it into production — accelerating delivery, improving developer productivity, and solving problems that were impractical to solve a few years ago.

Jordan Poortenga - Speaker

Jordan Poortenga is Managing Director of AI and Data Solutions at Mutually Human, where he leads the client solutions group.

Christopher Thorngren

Channel Sales Engineer for Cato

Inside the Closing Keynote: Why You Can't Miss Sol's Closing Keynote

Sol Rashidi closes the 2026 C3 Tech Summit. Here's why one of the world's first Chief AI Officers is this year's closing keynote.

Your First-Timer Guide to the C3 Tech Summit

New to the C3 Tech Summit? Here's how to navigate the supplier hall, choose the right talk track, and make the most of November 10 at DeVos Place.

Finding your People at the C3 Tech Summit

Real peer connection, not the usual conference choreography. Here's how Midwest tech leaders actually find their people at the 2026 C3 Tech Summit.

Speaker Profile: Economist Dr. Paul Isely

Returning for his third C3 Tech Summit appearance, Dr. Paul Isely joins CEO Matthew Toth for an honest conversation about the economy, AI, and what's ahead for business leaders.

Why Executive Leaders Make Time for the C3 Tech Summit

From keynote speakers to peer conversations, discover why executive leaders invest a day at the C3 Tech Summit and bring their teams along.

Speaker Profile: Retired Marine Corps Lt. Col. Robert Darling

Returning by popular demand, Robert Darling shares his firsthand account of 9/11 and leadership lessons forged during one of America's most challenging days.