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About the Session:
Enterprise IT environments have become harder to manage than many teams expected. Infrastructure is more distributed. Security pressure keeps growing. AI initiatives are adding new demands. At the same time, many organizations are struggling with staffing, operational visibility, and aging support models that no longer fit the pace of the business. Leaders from CBTS, Ascend Technologies, and Vigilant will discuss how IT organizations are adapting operations, support strategies, and infrastructure ownership models to keep up with growing complexity without overwhelming internal teams. Attendees will hear candid perspectives on managed services, operational visibility, IT staffing realities, infrastructure modernization, and what enterprise IT operations may look like over the next few years.
Key Takeaways:
- Hear where enterprise IT teams are feeling the most operational pressure right now.
- Learn how organizations are adapting support and operational models to handle growing complexity.
- Get practical perspectives on balancing modernization, internal resources, visibility, and long-term operational sustainability.
