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How Quiq Creates Seamless Customer Journeys with Agentic AI

A fireside chat on how Chamberlain Group partnered with Quiq to transform self-service with agentic AI.

Untitled design - 2025-10-14T150806.499  November 12, 10:30 AM - 11:00 AM   Untitled design - 2025-10-14T151039.680 Grand Gallery F

 

Key Takeaways

1) How to apply Agentic AI to unify digital touchpoints.
2) Where automation enhances customer journeys and where human connection matters most.
3) Real results from deploying AI-driven engagement at scale.


 

About This Session

In partnership with Quiq, Chamberlain Group reimagined self-service by replacing a legacy chatbot with two specialized agentic AI agents capable of advanced, multi-turn troubleshooting across brands and channels. These AI agents now autonomously assist residential and commercial customers through web and voice, streamlining operations, enhancing accuracy, and scaling multilingual support worldwide.
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About The Sponsor

We’re excited to have Quiq sponsoring this fireside chat on creating seamless customer journeys with Agentic AI. As a leader in AI-powered conversational platforms, Quiq helps brands deliver fast, personalized, and frictionless engagement across every channel. Representing Quiq is Michael Hartsog, who leads the company’s global alliances organization and brings deep expertise in customer experience and contact center solutions. His experience guiding Quiq’s growth and working with leading brands makes him the perfect voice for a conversation on reducing service friction, balancing automation with authenticity, and scaling customer experiences that drive real results.