Jason Brown

Principal Solutions Consultant

Jason Brown is a seasoned technology leader and Solutions Expert at Five9, where he helps global enterprises transform their customer experience through AI-driven cloud contact center solutions. Over his six years with Five9, Jason has held multiple leadership roles, including Director of Solution Consulting for Global Strategic Accounts, where he spearheaded initiatives that enhanced sales engineering, strengthened client relationships, and drove significant revenue growth across Fortune 500 organizations.

A three-time President’s Club honoree, Jason is recognized for his ability to translate complex technical solutions into strategic business outcomes—bridging innovation, efficiency, and customer engagement. His deep expertise in SaaS, automation, and CX strategy continues to help organizations modernize operations and achieve measurable impact.

Session Details

Discover more about Jason Brown’s session at the C3 Tech Summit, where he will share how Five9 is using AI to support agents, elevate customer satisfaction, and drive measurable ROI, without losing empathy. This fireside chat will provide real-world lessons on what worked, what didn’t, and what to prioritize when deploying automation at scale.

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