OCTOBER 1, 2026 | 2:00PM - 3:00PM

From AI to Action: Smarter Contact Center Operations (Virtual Workshop)

Join C3 Technology Advisors and Glia for a practical look at how credit unions can put AI and automation to work in the contact center. This interactive session will showcase new capabilities designed to help contact center leaders improve member engagement, automate service journeys, and adopt AI with greater control and confidence.

Save Your (Virtual) Seat

Untitled design (14)-3 width=

 

Key Takeaways

  • Engage members proactively: See how outbound voice and SMS can support use cases such as CD renewals, payment reminders, and other timely member communications.
  • Automate end-to-end service journeys: Explore how Agentic Workflows can connect with core systems to complete tasks and enable more effective self-service.
  • Use AI with greater control: Learn how Response Modes can help organizations apply different levels of AI flexibility based on the sensitivity of each interaction.
  • See the technology in action: Watch practical demonstrations focused on real contact center use cases rather than high-level AI theory.

Speakers

1-Sep-01-2026-08-20-22-4035-PM
2-Sep-01-2026-08-20-25-1055-PM
3-Sep-01-2026-08-20-27-2026-PM
1-Sep-01-2026-08-20-22-4035-PM
2-Sep-01-2026-08-20-25-1055-PM
3-Sep-01-2026-08-20-27-2026-PM
CTA bkd image

Let's Talk

Find out from one of our advisors how C3 Technology Advisors can support your next tech transformation.

Speak to an Advisor

C3 Careers

If you’re interested in joining a team dedicated to customer success and team member growth, check out our careers page.

View Open Roles