---
title: 2023 C3 Tech Summit Recap
description: Recap all sessions for the main stage of the C3 Tech Summit hosted by C3 Technology Advisors.
image: https://www.c3techadvisors.com/hubfs/Heading.png
---

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# 2023 C3 Tech Summit Recap

By: [C3 Editorial Team](https://www.c3techadvisors.com/video/author/c3-editorial-team) |Published on: Mar 6, 2024 |Categories: [Tech Talk Lift Off](https://www.c3techadvisors.com/video/tag/tech-talk-lift-off) | [0 Comments](https://www.c3techadvisors.com/video/2023-summit-recap#comments-listing)

 

 

Matthew Toth, President and CEO of C3 Technology Advisors opening the 2023 C3 Tech Summit at DeVos Place in Grand Rapids, MI October 9-11, 2023. 

 

 

 

C3 Technology Advisors President, Matthew Toth interviews former NASA Astronaut Leland Melvin.  Leland is the only person drafted into the National Football League to have flown in space. **Leland Devon Melvin **is an American engineer and a retired [NASA](https://en.wikipedia.org/wiki/NASA) [astronaut](https://en.wikipedia.org/wiki/Astronaut). He served on board the [Space Shuttle *Atlantis*](https://en.wikipedia.org/wiki/Space_Shuttle_Atlantis) as a mission specialist on [STS-122](https://en.wikipedia.org/wiki/STS-122), and as mission specialist 1 on [STS-129](https://en.wikipedia.org/wiki/STS-129).                 

                         

eSentire, Principal Solutions Architect, John Moretti sessions covers AI as an Offense & Defense: How Generative AI is Impacting the Future of Cybersecurity. 

Key Takeaways: How generative AI affects cybersecurity, how to stay ahead of threat actors, and what modern threat-response team are doing to stay ahead of threat actors.         

   

Overpower Founder, Aaron Shaver covers how one can drive their business forward with responsible AI. 

Key Takeaways: Future proof your organization's cyber security, Understand the cyber risks you need to focus on for 2024, Leveraging new technologies and understanding what's next in the pipeline

 

 

Observe.AI principal sales manager, Alex Lustig, shares how contact centers AI drives business outcomes. 

Key Takeaways: How Contact Center AI is changing the industry, How to use AI in customer experience, How Observe.AI is built with Conversational AI

 

Zoom's Global Head of Channel CX, Brandon Knight session covers How long before ChatGPT Replaces Live Agents? And your other AI questions debunked.

Key Takeaways: Debunking the AI Questions in Contact Centers, How ChatGPT can be used by your Team

 

 

Neostella's Director of Global Partnerships, Jeard Tonn shares how driving organizational efficiency can be used to enhance your company's CX. 

Key Takeaways: best leverage solutions to drive desired outcomes and new technologies to become proactive with your data,

 

 

 

Thought Leadership panel moderated by C3 Technology Advisors CEO/President Matthew Toth. 

 

 

 

 

 

 

Introduction to the Michigan Council of Women in Technology.

 

 

 

 

 

Closing Keynote by New York Times Bestseller of the Focus Project, Erik Qualman. 

 

 

 

 

 

Closing remarks by President and CEO of C3 Technology Advisors, Matthew Toth. 

 

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